To file for return or exchange follow these steps:

Send us an email to: info@carolinasocias.com within fifteen (15) days from product delivery including the following information:

• Full name
• Order number (found on the invoice and in the order confirmation email).
• Reason (s) for the return or exchange
• We will process your request within 2 business days. Once we issue the Return Authorization (RA) the customer must ship the products to CS Beachwear office:

C/ Porfirio Herrera #17, esq. Federico Gerardino, Piantini, Dominican Republic.

Zip code 10148

• Keep in mind that the products must arrive within five (5) business days following the issuance of the RA.
• The products must be returned new, in their original condition and with all the labels still attached to it. Products returned without compliance with these requirements will not be accepted and will lose the warranty.
• We will issue store credit upon receipt of the product. This credit will be valid for three (3) months.
• To ensure that your return is adequately protected in transit, we recommend that you send us your products in the original packaging provided.